Ships do travel all over the globe. Although equipped with the reliable equipment of Netwave Systems, the systems do require a mandatory periodical performance test, battery replacement, etc. To keep the supply lines for the installed base of Netwave products as short as possible, Netwave Systems has set up a global service network. Together with our service partners, we are able to provide service from over 200 certified service stations, with more than 1,000 trained and certified service engineers, along all major shipping routes.

Throughout our global service network, we provide the Annual Performance Test for Netwave produced VDR’s. Based on the data produced and checked within our data verification center, we are allowed to provide the Certificate of Compliance.
For the peace of mind of the shipowner and/or shipmanager, we can coordinate the services for and on their behalf throughout our service network. By contacting our service coordination centre, Netwave service coordinators will swiftly arrange support wherever the vessel is in the world. After the service intervention, our service coordination centre will report back outcome, provide analyses and suggestions to optimize your assets on board.

Since Voyage Data Recorders and our Maritime central server system (Marliant®) can be connected and act as a central data -collection and –processing solution, together with the on board broadband satellite communication systems, the next step to optimize your cost of ownership of your assets is close at hand. Our service coordination centre will be glad to assist/advise you.

CountryCityCompanyContact NamePhoneEmailABSBVDNVGLLloydsNKRINARMRSKRCCS
ArgentinaBuenos AiresOmega Naval S.A.Fernando Etchegaray+5491156304255omega@omega-naval.comx
ArgentinaBuenos AiresSignal S.A.Domoni+54 (11) 4204 -2001signals@infovia.com.arxxxxxx
AustraliaGladstoneElectrotechService dept+61 (0)7 49727667gladstone@electrotech.net.aux
AustraliaKarrathaElectrotechService dept+61 (0)8 91442151karratha@electrotech.net.aux
AustraliaMelbourneElectrotechService dept+61 (0)3 96460555melbourne@electrotech.net.aux
AustraliaPerthElectrotechService dept+61 (0)8 94349449perth@electrotech.net.aux
AustraliaSydneyElectrotechChris Puckeridge+61 (0)2 9466-6800chrisp@electrotech.net.aux
BangladeshChittagongMarine Electronics ServiceTaufiq Omar Hasan+880 31 715941taufiq@mes-bd.comxxxx
BelgiumAntwerpenAlphatron MarineMonique Lorriper+3236852196service.belgium@alphatronmarine.com
BelgiumAntwerpenNetwave Systems b.v.Service Coordination+31(88)1181513service@netwavesystems.comxxxxxxxxx
BelgiumAntwerpenTefin s.c.r.l.Emanuele Minieri+ 39 393 006 8683service@tefin.itxxxxx
BrazilSantosRadio Holland BrazilService Department+551330367474service.santos@rhmarinegroup.comxxxxxxxxx
BrazilRio de JaneiroMetalock Brasil LTDASilvio P. Alves+55 13 32264686electronics@metalock.com.brxxxxxxx
BrazilSantosMetalock Brasil LTDASilvio P. Alves+55 13 32264686electronics@metalock.com.brxxxxxxx
BrazilRio de JaneiroUlstein Belga MarineJean Gouhie+55 21 2253-7171belga@belgamarine.com.brxxxxx
BulgariaVarnaKrasyo Ltd.Krasimir Atanasov+35 988 833 9971krasyo_atanasov@abv.bgxxxxx
CanadaBurnaby BCOasis Marine Svc Ltd.Service Department+1 604 293 1730mail@oasismaritime.comxxxxxx
CanadaMontrealOasis Marine Svc Ltd.Service Department(1514) 660-1730quebec@oasismarine.caxxxxxx
CanadaVancouverOasis Marine Svc Ltd.Service Department(1604) 293-1730service@oasismarine.caxxxxxx
CanadaMontrealVision Marine Inc.Dave Francis1 (418) 682-8818info@vision-marine.qc.caxxxx
CanadaQuebec CityVision Marine Inc.Dave Francis1 (418) 682-8818info@vision-marine.qc.caxxxx
CanadaSept-ilesVision Marine Inc.Dave Francis1 (418) 682-8818info@vision-marine.qc.caxxxx
ChileValparaisoNaval RadioAndrey Goriachev+56(32)592749andreyg@navalradio.clxxxxxxx
ChileViña del MarRichard Marine ChilePierre Richard+56 9 50986425service@richard-marine.comx
ChinaShanghaiHostmost (Shanghai) LtdSteven Li+86 21 68762991shanghai@hostmost.com.hkxxxxxx
ChinaQingdaoSeven Seas Electronic Co., LtdZhao Hangsevenseas@163169.netxxxxxxxxxx
ChinaDalianSeven Seas Electronic Co.,LtdMr Liu Xin Feng - Mr Shao Cheng Jiu+86(21)5891-6059mail@sevensea.com.cnxxxxxxxxxx
ChinaGuangzhouSeven Seas Electronic Co.,LtdMr Qiu Yong Jun+86(21)5891-6060mail@sevensea.com.cnxxxxxxxxxx
ChinaLianYunGangSeven Seas Electronic Co.,LtdService Department(1) 063-3086mail@sevensea.com.cnxxxxxxxxxx
ChinaNingboSeven Seas Electronic Co.,LtdService Department+86(21)5891-6060mail@sevensea.com.cnxxxxxxxxxx
ChinaShanghaiSeven Seas Electronic Co.,LtdService Department+86(21)5891-6060mail@sevensea.com.cnxxxxx
ChinaTianjinSeven Seas Electronic Co.,LtdMr Li Yu Fang+86(21)5891-6060mail@sevensea.com.cnxxxxxxxxxx
ChinaYantaiSeven Seas Electronic Co.,LtdMr Sun Li Chao(1) 063-3086mail@sevensea.com.cnxxxxxxxx
ChinaZhoushanSeven Seas Electronic Co.,LtdMr Zhang Guo Fu+86(21)5891-6060mail@sevensea.com.cnxxxxxxxxxx
ChinaShanghaiSeven Seas marine International, Inc.Service+862158552626china@sevenseas-marine.comxxxxxxxxx
ChinaQingdaoSeven Seas marine International, Inc.Service+862158552626china@sevenseas-marine.comxxxxxxxxx
ChinaDalianSeven Seas marine International, Inc.Service+862158552626china@sevenseas-marine.comxxxxxxxxx
ChinaTianjinSeven Seas marine International, Inc.Service+862158552626china@sevenseas-marine.comxxxxxxxxx
ChinaGuangzhouSeven Seas marine International, Inc.Service+862158552626china@sevenseas-marine.comxxxxxxxxx
ColombiaCartegenaElectronica Maritima ITEC S.A.S.Marco Osorio+57 (312) 681-2560service@iteccolombia.comxxxxx
CroatiaRijekaA.B.E. Inzenjering d.o.o.Service Department+38 551 317 410service@abe-inzenjering.hrxxxxxxx
CroatiaRijekaA-Z MarineRobert Vidovic+385916005343team@az-marine.comxxxxx
CroatiaRijekaPelig d.o.o.Kristijan Zezelic+385915631655pelig@pelig.hrxxxxxxxx
CuracaoCuracaoRadio Holland CuracaoService Department(5999) 462-6866service.curacao@rhmarinegroup.comxxxxxxx
CuracaoWillemstadRadio Holland CuracaoService Department(5999) 462-6866service.curacao@rhmarinegroup.comxxxxxxxxxx
CyprusLimassolOne TechService Department(3572) 582-8999technical@onetech.com.cyxxxxxxxxxx
DenmarkAlbertslundHans Buch A/SLars Kirk Vindfeldt+45 43685091marine@hansbuch.dkxxxxx
DenmarkSvendborgNavteam A/S+4563218080service@navteam.comxxxxxxx
DenmarkAalborgPolaris Electronics A/SService Department+45 96317900tech@polaris-as.dkxxxxxx
DenmarkFrederikshavnScanel International A/SOle Byrdal+45 962 232 94ob@scanel.dk
EcuadorGuayaquilNaval Radio Ecuador S.A.Service Dept+593 4 2107 137enquiries@navalradio.com.ecxxxxxxxx
EgyptAlexandriaRadio Holland EgyptService Department(203) 480-6899info@rhegypt.comxxxxxxxx
EgyptSuezZener Marine EgyptA. Aziz Farouk+201005223996info@zenermarine-eg.com
EstoniaTallinnBaltic Marine ContractorsService Department(372) 606-9385bmc@pon.comxxxxxxx
FinlandKarkkilaJS MarineJoni Syrjä+358 451193737service@jsmarine.fixxx
FranceMarseilleAvon Communications S.A.Pascal Avon+33495069350info@avon-com.frxxx
French PolynesiaPapeeteAssystem PolynesieService Department+689 54 94 70n/a
GermanyBremerhavenRadio Holland GermanyRoland Hogekamp+49(471)972630service.bremerhaven@rhmarinegroup.comxxxx
GermanyHamburgRadio Holland GermanyPeter Axien+49(40)899720service.hamburg@rhmarinegroup.comxxxx
GermanyDollernIng.-Büro Querin GmbHService Department+49 (0) 4163900520svc@querin.dexxxxxxx
GhanaAnnexeHanvil Maritime Ventures Ltd.Service Dept.+23 322 307 466info@hanvilmaritime.com
GibraltarGibraltarSandvik Marine ElectronicsJohn King+350 200 79003service@sandvikservice.comxxxxxx
GreecePiraeusSRH Marine Electronics S.A.Service+30(210)4110260info@srhmar.grxxxxxxx
Hong KongHong KongHostmost Engineering LtdAlex Fung+852 25549207services@hostmost.com.hkxxxxxx
IndiaChennaiElcome Marine Services Pvt. Ltd.Service Department+91-23-4834 45service@elcomeindia.comxxxxxxxx
IndiaJamnagarElcome Marine Services Pvt. Ltd.Service Department+91-22-6761 8411service@elcomeindia.comxxxxxxxx
IndiaKolkataElcome Marine Services Pvt. Ltd.Service Department+91-23-4834 45service@elcomeindia.comxxxxxxxx
IndiaMumbaiElcome Marine Services Pvt. Ltd.Service Department+91-23-4834 45service@elcomeindia.comxxxxxxxx
IndonesiaSurabayaSentral Elektra Marindo, PTService Department: Dedy Prihanto+62 31 3299568customer@sentramarindo.com
ItalyCaglairiTefin s.c.r.l.Emanuele Minieri+ 39 393 006 8683e.minieri@tefin.itxxxxx
ItalyGenuaTefin s.c.r.l.Emanuele Minieri+ 39 393 006 8683e.minieri@tefin.itxxxxx
ItalyNapoliTefin s.c.r.l.Emanuele Minieri+ 39 393 006 8683e.minieri@tefin.itxxxxx
JapanKobeShin-El electric Co., Ltd.Service Department(8178) 341-3654shinei-service@s4.dion.ne.jpxxxxxxx
KoreaBusanNavicom ElectronicsPeter Kim+82 51 442 4555navicom@korea.comxxxxx
KoreaBusanSeaNet Co. Ltd.Yoon Ki(8251) 417-5802ykryu@sea-net.co.krxxxxxxxx
KuwaitKuwaitZener Electronics ServicesService Department+971 4 2659474service@zenermarine.comxxxxxxxxx
LatviaRigaHansa Electronics SIAOleg Orlov(3716) 732-5352hansael@hansael.lvxxxxxxxx
LebanonBeirutMurr Marine ElectronicsMardad El Murr9611566172info@murrmarine.com
LithuaniaKlaipedaRSB Novikontas Ltd.Service Department+370 46 304040service@novikontas.ltxxxxxx
MaltaTa'XbiexAage Hempel MaltaJanet Chipizda34956573276service@aagehempel.com
MexicoCiudad del CarmenProesa Electronica S.A. de C.V.Service department+52 938 38 446 32proyectos@proesaelectronica.comx
MontenegroHerceg NoviMarine Radio MontenegroService Department+ 382 31 326 023mrc@t-com.mexxxxxxx
MoroccoCasablancaSoremar GroupMiriam / Aziz Ouldisadia+212522405050soremar@soremar.comxxxxxx
NetherlandsAmsterdamAlphatron Marine B.V.Service Department+31 10 453 40 00service@alphatronmarine.comxxxxxxxxx
NetherlandsHarlingenAlphatron Marine B.V.Service Department+31 10 453 40 00service@alphatronmarine.comxxxxxxxxx
NetherlandsMiddelburgAlphatron Marine B.V.Service Department+31 10 453 40 00service@alphatronmarine.comxxxxxxxxx
NetherlandsRotterdamAlphatron Marine B.V.Service Department+31 10 453 40 00service@alphatronmarine.comxxxxxxxxx
NetherlandsAmsterdamNetwave Systems b.v.Service Coordination+31(88)1181558service@netwavesystems.comxxxxxxxxx
NetherlandsRotterdamNetwave Systems b.v.Service Coordination+31(88)1181558service@netwavesystems.comxxxxxxxxx
NetherlandsVlissingenTefin s.c.r.l.Emanuele Minieri+ 39 393 006 8683service@tefin.itxxxxx
New CaledoniaNoumeaPacific ElectronicqueJean Marie Mahot+687 799594pacific-electronique@lagoon.nc
New ZealandWellingtonWright TechnologiesColin Mitten+6421425235service@wrights.co.nzxxxxx
NigeriaLagosRadio Holland Africa (Nigeria)Bron Sykstus+27 21 508-4700service.capetown@rhmarinegroup.comxxxxx
NigeriaPort HarcourtMultidigital Nigeria LimitedElijah Agunbiade+23484556080service@multidigitalng.comxxxxx
NorwayStavangerTransas Marine InternationalAnna Zotevska+46 771Â 460Â 100service@transas.comxxxxxx
NorwayTønsbergSerco ASService Coordination+4748845580post@serco.noxx
OmanMuscatZener Electronics ServicesService Department+971 4 2659474service@zenermarine.comxxxxxxxxx
OmanSalalahZener Electronics ServicesService Department+971 4 2659474service@zenermarine.comxxxxxxxxx
PanamaPanamaPanamatek S.A.Ismael Broce / Roger Oses+50766755533service@panamatek.comxxx
PanamaPanamaRaytheon Anschütz Panama S de R.L.Service dept+507 303-5500service@raypanama.comxxxxxx
PeruLimaNaval Radio Peru SACService Dept.+511 6513300service@navalradio.com.pe
PeruLima/Callao/IloReset Electronica Sistemas SRLService Dept.+51992107895enquiries@resetnaval.comxxxxxx
PhilippinesMakati CityFalcon Navigational & Communications, INCAlex Fung+852 25549207services@hostmost.com.hkxxxxxx
PolandSzczecinEPA Marine Spolka z.o.o.G. Kryszan+48914350700service@epamarine.plxxxxxx
PolandGdyniaAlphatron Marine Poland Sp. z o.o.Tomasz Studzinski+48 587 812 800service@alphatronpoland.plxxxxxxx
PolandSzczecinAlphatron Marine Poland Sp. z o.o.Tomasz Studzinski+48 587 812 800service@alphatronpoland.plxxxxxxx
PolandGdyniaElmix Marine Sp. z o. o.Service Department(4891) 887-6055service@elmixmarine.comxxxxxx
PolandSzczecinElmix Marine Sp. z o. o.Service Department(4891) 887-6055service@elmixmarine.comxxxxxx
PolandGdyniaEnamorRadoslaw Gawlik+4858 69 01 755service@enamor.com.plxxxxxx
PortugalLisbonAssistemar, LDAFrancisco Pacheco3,51214E+11assistemar@assistemar.ptxxxxxxx
Puerto RicoSan JuanCRT CommunicationsGeorge Velez+(787) 310-1024crtcom@attglobal.net
QatarDohaZener Electronics ServicesService Department+971 4 2659474service@zenermarine.comxxxxxxxxx
RomaniaConstantaNAVTRON S.R.L.Service Department+40 241 545 649service@navtron.roxxxxxxxx
RussiaVladivostokCORD Group Co, LtdService Dept.+7 423 242 7728mail@cord.suxx
RussiaRostov on DonDonTechCenter (RPA)Yuriy Kulagakulaga@aaanet.rux
RussiaNovorossiyskElectro Radio Navigational Chamber (ERNC)Service Dept.(8617)-601-202ernc@ernc.ru
RussiaNovorossiyskERNC Ltd.Alexander Yatchenkoernc@ernc.ruxxxxxx
RussiaKaliningradPort-Service Ltd.Michail Voronkov(7401) 257-7117ps@gazinter.netxxxx
RussiaKaliningradRSB Kaliningrad Ltd.Service Department+7 4012 605032service@novikontas.ruxxxx
RussiaSaint-PetersburgSAIT St. PetersburgEduard V. Dubnov(7812) 575-2886service@sait-spb.ruxxx
RussiaSaint-PetersburgTechService LtdEvgeny Alexeev+ 7 812 251 1861ts@sp.ruxxxxxxx
RussiaSaint-PetersburgTransas NavigatorVorobyov+7(812)3253131servdep@transas.comxx
Saudi ArabiaJeddahInternational Maritime GroupMarie Lopez+966515060701admin@img-ca.comxxx
SingaporeSingaporeSurvitecSee Wei Meng Daryl+6565495111darryl.see@survitecgroup.comxxxxxxx
South AfricaCape TownSMD TelecommunicationsJohn Benson+27 (21) 511-0556cpt.service@smd-marine.comxxxxxxxx
South AfricaDurbanSMD TelecommunicationsGraham Peinke(2731) 205-1122dbn.service@smd-marine.comxxxxxxxx
South AfricaRichards BaySMD TelecommunicationsBrian Chambers+27 (35) 789-4696rby.service@smd-marine.comxxxxxxxx
SpainAlgecirasAage Hempel CrameChris Waters+34 956 573276service@aagehempel.comxxxxxxx
SpainLas Palmas de Gran CanariaRadiopesca S.A.Service Department+34 928463308service@radiopesca.esxxxxxxxx
Sri LankaColomboQueens Radio Marine Electronics (PTE) LimitedJ.J.R. Pillai+94112523511service@queensgroup.netxxxxxxx
SwedenGothenburgTransas Marine InternationalAnna Zotevska+46 771 460 100service@transas.comxxxxx
SwedenGothenburgTelemar Scandinavia ABSteve Hay+4631892820service@telemar.sexxxxxx
SwedenMalmöTelemar Scandinavia ABSteve Hay+4631892820service@telemar.sexxxxxx
SwedenStockholmTelemar Scandinavia ABSteve Hay+4631892820service@telemar.sexxxxxx
Syrian Arab RepublicTartousTechnical Advisory WorksAlaa Addin Chahadeh+963 43 2392180quality-dept@taw-est.com
TaiwanKaohsiungReson ElectronicsChang+8867 (815) 0036service@reson.com.twxxxxxxx
TaiwanKaohsiungSeven Seas marine International, Inc.Service+88678159775taiwan@sevenseas-marine.com.twxxxxxxxxx
TaiwanKeelungSeven Seas marine International, Inc.Service+88678159775taiwan@sevenseas-marine.com.twxxxxxxxxx
ThailandBangkokA. & Marine ElectronicsService+6627035544services@marinethai.netxxxxxxxx
Trinidad & TobegoPort of SpainRadio Holland Trinidad & TobagoNarinesingh+(1868) 679 2887service.trinidad@rhmarinegroup.comxxxxxxx
TurkeyTuzla-IstanbulSTT Deniz Ticaret ve Servis Ltd. StiAhmet Boluk90 216 447 15 60stt@stt.com.trxxxxxx
TurkeyTuzla-IstanbulGRL Marine ElectronicsBaki Ugurlu+902164464020service@grlmarine.com
UkraineNikolaevTransas Ukraine LtdService Department+38 0512 50 7116tru@transasua.comxxxx
United Arab EmiratesAbu DhabiZener Electronics ServicesService Department+97126331498sales16@zenermarine.comxxxxxxxxx
United Arab EmiratesDubaiZener Electronics ServicesService Department+971 4 2659474service@zenermarine.comxxxxxxxxx
United KingdomAberdeenShips Electronic ServicesColin Anderson+44 1324 666886service@ses-marine.comxxx
United KingdomGrangemouthShips Electronic ServicesColin Anderson+44 1324 666886service@ses-marine.comxxx
United KingdomHumberShips Electronic ServicesService Department+44 1634 295500service@ses-marine.comxxx
United KingdomLiverpoolShips Electronic ServicesService Department+44 1634 295500service@ses-marine.comxxx
United KingdomPooleShips Electronic ServicesService Department+44 1634 295500service@ses-marine.comxxx
United KingdomRochesterShips Electronic ServicesService Department+44 1634 295500service@ses-marine.comxxx
United KingdomTorpointShips Electronic ServicesService Department+44 1634 295500service@ses-marine.comxxx
United States of AmericaChesapeakeRadio Holland USAService Department+1 757 436 2360service.houston@rhmarinegroup.comxxxx
United States of AmericaFt. LauderdaleRadio Holland USAService Department+1 954 76 29 997service.miami@rhmarinegroup.comxxxx
United States of AmericaHarahanRadio Holland USAService Department+1 504 733 4024service.neworleans@rhmarinegroup.comxxxx
United States of AmericaJacksonvilleRadio Holland USAService Departmentservice.jacksonville@rhmarinegroup.comxxxx
United States of AmericaKenilworthRadio Holland USAService Department+1 908 298 9100service.newyork@rhmarinegroup.comxxxx
United States of AmericaLong BeachRadio Holland USAService Department+1 562 595 0039service.longbeach@rhmarinegroup.comxxxx
United States of AmericaMobileRadio Holland USAService Department(1251) 432-3109service.mobile@rhmarinegroup.comxxxx
United States of AmericaSeattleRadio Holland USAService Department+1 206 768 1601service.seattle@rhmarinegroup.comxxxxxxxxx
United States of AmericaCharlestonMackay CommunicationsKen Kier+1(843)7663856charleston@mackaymarine.comxxxxxx
United States of AmericaEdisonMackay CommunicationsService Department(1732) 225-4089edison@mackaymarine.comxxxxxx
United States of AmericaHoustonMackay CommunicationsService Department+1(281)4791515houston@mackaymarine.comxxxxxx
United States of AmericaLos AngelesMackay CommunicationsService Department+1(310)-519-7539la@mackaymarine.comxxxxxx
United States of AmericaMiamiMackay CommunicationsService Department+1(954)4317223mia.techs@mackaymarine.comxxxxxx
United States of AmericaNew OrleansMackay CommunicationsService Department+1 5047335824nola@mackaymarine.comxxxxxx
United States of AmericaNorfolkMackay CommunicationsService Department+1(757)5488900norfolk@mackaymarine.comxxxxxx
United States of AmericaPortland/VancouverMackay CommunicationsService Department+1(360)5737991portland@mackaymarine.comxxxxxx
United States of AmericaSan FranciscoMackay CommunicationsService Department+1(510)6699560sf@mackaymarine.comxxxxxx
United States of AmericaSavannahMackay CommunicationsService Department+1(912)3544542savannah@mackaymarine.comxxxxxx
United States of AmericaSeattle/TacomaMackay CommunicationsDamien DeCremer+1(253)9226260seattle.techs@mackaymarine.comxxxxxx
VenezuelaPunto FijoRadio Marina de VenezuelaService Department+58 617987811services@radiomarinagroup.comxxxxxxx
VenezuelaSanta RitaRadio Marina de VenezuelaIbrahim+58 261 798 7811services@radiomarinagroup.comxxxxxxx
VietnamHo Chi Minh CityMaritechMr. Dung+848 37738249info@maritech.com.vnxxxxxxxxx
YemenAdenZener Electronics ServicesService Department+971 4 2659474service@zenermarine.comxxxxxxxxx